Privacy Policy

This Privacy Policy applies to EasyStream and to EasyStream Guest Mode (the "Guest Mode" app for Google TV and Android TV), each developed by WindRiver Marketing LLC ("WindRiver Marketing LLC," "EasyStream," "we," "us"). EasyStream and Guest Mode provide a QR-code-based way for guests to sign in to their own streaming accounts on hotel and short-term rental televisions. This Privacy Policy explains what information we collect through our website at goeasystream.com, the Guest Mode app, and our services, how we use it, and the choices you have.

EasyStream does not store or handle your streaming account credentials. When you sign in on a TV, you scan a QR code and complete authentication on your own mobile device with the streaming provider. Your username and password are never collected or retained by EasyStream.

Sessions created on a TV are designed to be cleared automatically at checkout so that nothing personal stays on the TV.

Information you give us. If you subscribe to our newsletter, request a demo or a quote, or submit an integration inquiry, we collect the information you provide, such as your email address, name, and company. If you contact us, we collect the information you include in your message.

Technical information. Like most websites, our hosting provider and we may automatically receive basic technical data such as IP address, browser type, device type, pages visited, and timestamps. We use this to operate, secure, and improve the site.

Service operation data. To operate the service at a property, we may process limited technical information, such as a session identifier, a device or room identifier, and check-in and check-out timing supplied by the property or its systems, in order to start and clear sessions.

• To provide, maintain, and secure our website and services.
• To send product updates and announcements you asked to receive.
• To respond to your questions and requests.
• To understand how the site is used and improve it.
• To comply with legal obligations and enforce our terms.

We do not sell your personal information. We share information only:

• With service providers that help us run the site and services, such as hosting and form processing (for example, Netlify), who may process data only on our behalf.
• With hospitality and rental partners where needed to operate the service at their property.
• If required by law, or to protect the rights, safety, or security of users or EasyStream.
• In connection with a merger, acquisition, or sale of assets, with notice where required.

Our website may use cookies or similar technologies that are necessary for it to function and to understand general usage. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

We keep personal information only as long as needed for the purposes described here, unless a longer period is required by law. You can unsubscribe from emails at any time using the link in any message or by contacting us, and we will remove you from our list.

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To make a request, email us at the address below. We may need to verify your identity first.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. Continued use of the site after changes means you accept the updated policy.

Guest Mode is developed by WindRiver Marketing LLC. Questions about this policy? Email support@goeasystream.com.